Author Topic: Ricoh Error Code sc 819 Savin Lanier Gestetner  (Read 4134 times)

HenryS

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Ricoh Error Code sc 819 Savin Lanier Gestetner
« on: November 22, 2012, 12:53:03 PM »
Ricoh Error Code sc 819 Savin Lanier Gestetner

Symptom:
This is fatal kernel error due to a control error.
RAM overflow occurred during system processing.

Solutions:
One of the messages was displayed on the operation panel.
1. System program is is bad
2. Controller board is bad
3. Optional board is bad
4. Replace controller firmware

Go to SP5990 to print an SMC report so you can read more details on this error code. The error code is not displayed on the operation panel.

0x696e init died
0x766d vm_page out: VM is full
4361 Cache Error
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HenryS

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Re: Ricoh Error Code sc 819 Savin Lanier Gestetner
« Reply #1 on: November 22, 2012, 01:00:23 PM »
Ricoh Error Code sc 819 Savin Lanier Gestetner
Problem with the Hard Drive...
 
Just go to Best Buy and buy new one. .

This could also be the dimm card, controller, nvram or firmware.

1. Try to  unplug the HDD first and try rebooting
2. Clean and reseat the dimm cards ...

3. If it boots up ok then replace the HDD.

4. If still the error with the drive disconnected, swap out the memory dimm cards

5. Try to reload firmware before replacing any other parts.

« Last Edit: June 18, 2013, 01:36:54 PM by mz7060 »
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HenryS

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Re: Ricoh Error Code sc 819 Savin Lanier Gestetner
« Reply #2 on: November 22, 2012, 01:10:34 PM »
Ricoh Error Code sc819 Savin Lanier Gestetner

Check the firmware update.


New firmware corrects the following:
• The machine does not update the address book data after SP5850-3 is executed.

NOTE: This occurs only when the address book data is in the FCU.

SC990 or SC819 occurs during the copy job if the paper was fed through the bypass tray.

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