Ricoh Aficio Error Code SC542: Troubleshooting and Resetting

Introduction: Encountering error codes on your Ricoh Aficio copier can be frustrating, but with the right information and steps, you can resolve the issue. In this blog post, we will address the SC542 error code specifically and guide you through the troubleshooting process. From checking the thermistor to resetting the SP Mode, we've got you covered.

Conversation:

User 1: Hello everybody, I have Ricoh Aficio MPC6000, and it shows the error code "SC542." Can anybody help me, please? Thanks.

Copier Guru: Check that it's clean and seated correctly. If it still gives a problem, then replace it. To clear the code, use service code 5-810. You need to check the thermistor on the top of the fuser above the hot roller.

User 2: Can anybody help me with this information? I am having a problem with my copier, Ricoh Aficio MPC6000, and I got some info from the Ricoh technician who said SC542 could be reset in the technical SP Mode of the machine. Please order and replace the following items should the error be clarified: AW10 0107 Thermistor, AW10 0110 Thermistor, AW10 0114 Temperature Sensor: Upper. But I don't know how to reset the SP Mode of the machine; any help will be appreciated.

Copier Guru: To enter and exit the SP Mode, follow these steps:

1. Press the Clear Modes key.
2. On the operation panel keypad, press 107.
3. Hold down the Clear key for more than 3 seconds.
4. The Copy SP or PM Counter items are displayed. The Printer SP and Scanner SP items are also available if the printer or scanner/printer option is installed.
5. Press Copy SP.
6. To exit the SP mode, press Exit in the upper right corner of the SP mode screen.

User 3: Thank you for all your help, but "COPY SP" is missing on the SP mode screen; what should I do? It is not showing on the screen.

Copier Guru:  Try Clear, 1, 4, 3, and the Cancel button two times. It'll be System SP.

To enter and exit the SP Mode, follow these steps:

1. Press the Clear Modes key (Yellow key).
2. On the operation panel keypad, press keys 1, 0 & 7 in sequence.
3. Hold down Clear/Stop (Red key) for over 3 seconds.
4. The System SP or PM Counter items are displayed. In addition, if the printer or scanner/printer option is installed, the Printer SP and Scanner SP items are also available.
5. Press System SP.
6. Go to SP 5-810 and execute.
7. Cycle the main power off for 10 seconds and cycle back on..

Conclusion: Facing the SC542 error code on your Ricoh Aficio copier can be resolved through a combination of troubleshooting steps and accessing the SP Mode. By checking the thermistor and executing the appropriate SP mode functions, you can effectively reset the error and get your copier up and running smoothly again..

Note: It's important to refer to the specific instructions provided by Ricoh or seek assistance from their authorized technicians when accessing the SP Mode, as they hold the rights regarding the Technical Modes on devices.

Remember, if you encounter any difficulties or require further assistance, it's recommended to reach out to Ricoh customer support for professional guidance.