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Got a question about buying, shipping, warranty, or returns? Here's what most customers want to know. Don't see your question? Call or text us at 714-696-6082 — we're happy to help.
Eligible domestic copiers include parts and labor coverage until the earlier of 30 days after delivery or 5,000 additional copies/prints after delivery. Separate return rights apply under our Refund Policy; deductions may apply to returns for other reasons. Export and wholesale conditions must be agreed in writing before purchase. See our Product Warranty and Refund Policy.
We ship copiers nationwide throughout the continental United States. We also offer free delivery and installation in Southern California — Ventura and Los Angeles south. Central and Northern California, Nevada and Arizona are $350, and that still includes delivery and setup in your office.
Outside CA, NV, and AZ, our flat-rate shipping is $695 anywhere in the continental US.
Freight orders normally leave our warehouse within 72 hours after payment. Estimated transit is 7–20 business days after dispatch. Local deliveries in California, Nevada and Arizona are scheduled separately. We confirm delivery arrangements and communicate material delays. See our Shipping Policy.
Our team delivers and installs in California, Nevada and Arizona. Delivery and setup are free for eligible Southern California locations and normally $350 for Central and Northern California, Nevada and Arizona. Standard insured freight elsewhere in the 48 contiguous United States is $695. Your order confirmation specifies the delivery point, liftgate service, included services and any additional charges. Freight excludes unpacking, installation, network configuration and removal of existing equipment unless expressly included. Payment for our own deliveries is due after installation and testing; freight orders require payment before dispatch. Accepted methods are confirmed before payment.
Eligible domestic purchases may be returned before the earlier of 30 days after delivery or 5,000 additional copies/prints after delivery. Return authorization is required. For defective or materially misdescribed equipment, we cover authorized return freight and apply no restocking or payment-processing deduction. Other returns may incur return freight, a 15% equipment restocking fee, and an actual retained processing fee where lawful and disclosed before purchase. See our Refund Policy for full terms.
Yes. Every copier we sell is fully tested by our technicians before shipping. We've been in the copier business since 1991 — our team checks meter counts, prints test pages, verifies all functions (copy, print, scan, network), and confirms the unit is in proper working order. If anything fails our test, the copier doesn't ship.
No. We sell used and refurbished copiers outright and do not offer copier rentals. Browse our used Ricoh copiers or request a delivered quote for your office.
If you are considering a lease or rental because buying new looks expensive, compare the outright price of a low-meter used Ricoh first. Ask for the exact meter reading and a delivered quote, then include toner, maintenance and service costs in your comparison. Compare an affordable purchase alternative to a copier lease, including equipment price examples and warranty details.
We sell directly to the public — small businesses, schools, churches, nonprofits, and individuals. Unlike many copier resellers that only work with dealers, we welcome end-user buyers. Our wholesale liquidation pricing is the same whether you're a one-person office or a large company.
We sell used Ricoh, Savin and Lanier copiers and multifunction printers. Available models and configurations vary. Browse current inventory or call 714-696-6082.
We support our customers long after the sale. If your copier has issues after the warranty period, we can recommend qualified service technicians, sell you the right OEM parts, and walk you through troubleshooting common error codes. Check our Ricoh SC error code library for detailed self-help guides on common Ricoh errors.
Our showroom is at 1008 S Hathaway St, Unit D, Santa Ana, CA 92705. Hours are Monday-Friday, 10 AM-4 PM. Appointments are recommended because our team is often out on copier deliveries. Call 714-696-6082 before visiting.
Call or text us at 714-696-6082. We've been in the copier business since 1991 — there isn't much we haven't seen. We'll give you straight answers based on real experience, no pressure.
