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Frequently Asked Questions
Please visit our dedicated Warranty information web page HERE.
Currently, we ship within the Continental United States (excludes Hawaii and Alaska). If you require international shipping, please contact us with your specific address to determine if we can ship to you.
We normally ship within 72 hours after payment is received. Shipping time is usually between 7-20 and in some cases sooner.
We use specialized trained equipment movers to deliver your copier. Your equipment will be shrink-wrapped and rolled into your location ground level. In some cases, we will ship your equipment in a small wood crate. If your location has stairs or steps, additional fees may apply.
You may return your equipment within 30 days or 5,000 copies, whichever comes first, from the day you received it. Customer is responsible for all freight charges. Please contact our company for a return authorization number.