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Got a question about buying, shipping, warranty, or returns? Here's what most customers want to know. Don't see your question? Call or text us at 714-696-6082 — we're happy to help.
Every copier we sell includes a 30-day parts-and-labor warranty or 5,000 copies/prints, whichever comes first, from the day of delivery. The warranty covers any defects in the copier's parts under normal use.
For full warranty terms and what's not covered, please see our complete warranty information page.
We ship copiers nationwide throughout the continental United States. We also offer free delivery and installation in California. Nevada and Arizona are $250 on most orders, saving you over $400.
Outside CA, NV, and AZ, our flat-rate shipping is $595 anywhere in the continental US.
For deliveries within California, 3-5 business days. For Nevada and Arizona, copiers usually arrive within 3–7 business days after your order is processed. Nationwide deliveries typically arrive within 5–20 business days, depending on your location and the freight carrier's schedule. We'll send tracking information by email as soon as your copier ships.
Copiers are large pieces of equipment, so they ship via freight carriers — not standard parcel delivery. Within California, Nevada, and Arizona, our team handles delivery and installation directly: we bring the copier inside, set it up, plug it in, and verify it's working before we leave.
For nationwide orders, your copier will be delivered by a freight company on a pallet to your loading dock or curb. If you need lift-gate service (for businesses without a loading dock), please mention this when ordering.
You may return your copier within 30 days or 5,000 copies/prints, whichever comes first, from the day you receive it. Customers are responsible for return freight charges. Before sending anything back, please contact us for a return authorization number — we cannot accept returns without one.
Yes. Every copier we sell is fully tested by our technicians before shipping. We've been in the copier business since 1991 — our team checks meter counts, prints test pages, verifies all functions (copy, print, scan, network), and confirms the unit is in proper working order. If anything fails our test, the copier doesn't ship.
We specialize in selling used and refurbished copiers because, for most businesses, buying outright is significantly cheaper than years of lease payments. A 5-year lease on a new color copier often totals $15,000–$30,000, while a comparable low-meter used machine from us is typically $1,500–$4,000 — fully tested, warrantied, and yours to keep.
Call 714-696-6082, and we'll run the numbers for your specific situation. If a formal lease still makes the most sense for you, we can refer you to leasing partners.
We sell directly to the public — small businesses, schools, churches, nonprofits, and individuals. Unlike many copier resellers that only work with dealers, we welcome end-user buyers. Our wholesale liquidation pricing is the same whether you're a one-person office or a large company.
We specialize in Ricoh, Xerox, and Lanier copiers and multifunction printers — including the popular Ricoh MP and IM series for color and black-and-white printing. We carry both lower-volume desktop machines and high-volume floor models. Browse our current inventory or call us at 714-696-6082 to ask about a specific model.
We support our customers long after the sale. If your copier has issues after the warranty period, we can recommend qualified service technicians, sell you the right OEM parts, and walk you through troubleshooting common error codes. Check our Ricoh SC error code library for detailed self-help guides on common Ricoh errors.
Call or text us at 714-696-6082. We've been in the copier business since 1991 — there isn't much we haven't seen. We'll give you straight answers based on real experience, no pressure.
