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When you buy a copier from us, it arrives the way office equipment should. We drive it to Las Vegas ourselves, a certified Ricoh technician installs it and sets it up on your office network, and your staff know how to run it before we leave.
Most sellers ship these machines by freight and leave the setup to the buyer. We take a different view: the install is what determines whether you're happy with the copier a year from now, so we handle it in person.
The copier is delivered, installed and running in your office before any money changes hands. If you decide it isn't the machine for you, we take it away at no charge.
In 40 years, we have never had to take a copier back.
You see the actual copier, running your actual work, in your actual office — and then you decide.
Because we are selective about what we sell in the first place. Plenty of used copiers come across our floor and only some make it into inventory. Before a machine is offered for sale, we:
On that last point: Ricoh releases firmware that improves scan-to-email behavior, network stability, panel responsiveness and compatibility with current print drivers and operating systems. Bringing every machine up to date before it ships means it arrives working smoothly with the network and workstations you already have.
That is the whole reason we can set a copier up in your office and let you decide afterwards. We aren't hoping it works. We already know it does.
This is the part people underestimate. A modern multifunction copier is not plug-and-play. Getting one genuinely working in a real office means:
Delivery gets the machine into the building. Doing the rest properly is a technician's job, and it's the difference between a copier that's fully working on day one and one that takes weeks to settle in.
Customers tell us the same thing again and again: they like dealing with someone who knows copiers. That's the whole reason we do it this way.
An office that knows how to look after its copier gets years more out of it, so before we leave we show whoever runs the machine day to day how to:
That knowledge is worth having in any office, and it means you're never waiting on someone else for the simple things.
Henry has been selling and servicing Ricoh copiers for 40 years — four decades of opening these machines up, replacing fusers and drum units, and diagnosing SC codes on the panel.
You don't have to take our word for it. The Ricoh SC error code library on this site — SC101 through SC998, cross-referenced against Ricoh's own service manuals — is ours. Copier technicians around the country use it to diagnose machines every day. It exists because the people behind this company have spent their careers fixing copiers, and it's also what makes reading a machine's fault history useful rather than decorative.
For many growing businesses in the Las Vegas area, a low-meter refurbished copier is the best value on the table — reliability and modern functionality at a fraction of new-equipment cost.
We're a Ricoh house first — we've been selling Ricoh, Xerox and Lanier since 1991, and most of what's on the floor at any time is low-meter Ricoh. We also source Canon, Kyocera, Sharp and Konica Minolta machines. Because Savin, Gestetner and Lanier are rebadged Ricoh engines, parts and service on those are effectively the same as Ricoh.
New to the Ricoh name? Our guide to choosing between Ricoh, Canon, Konica Minolta, Sharp and Kyocera explains where each fits.
Inventory turns over constantly, so call for what's on the floor this week — or browse current color copiers and black-and-white copiers.
What if the copier isn't right for my office?
We take it back and there is no charge. In four decades we have never actually had to, because we work out what your office needs before we load anything on the truck. The offer stands regardless, and it's why you can have us come out without committing to anything.
Are refurbished copiers reliable?
The well-chosen ones are excellent, and the difference is selection. We read every machine's internal service history before we buy it, confirm the wear matches the meter, and update the firmware before it ships. Then it proves itself in your office, on your work, before any money changes hands.
How does delivery to Las Vegas work?
We bring it ourselves and schedule it with you, and a certified Ricoh technician does the install and network setup on the same visit.
What if something comes up later?
Every machine comes with our 30-day parts and labor warranty. After that, call us — a lot of copier questions are answerable over the phone, and we've been doing exactly that for decades. For hands-on work down the road, a local certified technician is usually the practical option, and the maintenance training we give your staff keeps those visits rare.
Do you handle the network setup?
Yes. Print, scan-to-email and scan-to-folder are configured as part of the install. If you have specific requirements — scan through your own mail server, LDAP address book sync, static IP, or driver deployment across a domain — mention it when you call so the technician arrives prepared.
We deliver throughout the Las Vegas metropolitan area, including Las Vegas, Henderson, North Las Vegas and Summerlin — and we do the same across California and Arizona.
Start with a phone call. Tell us your monthly volume and what you're replacing, and we'll tell you what fits. Then we'll bring it out and set it up so you can see it run. Call or text 714-696-6082.
