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Failed at TLS communication
Use the following steps to configure the internet options:
TLS communication to a device being added failed.
On Windows 10
1. Click the Windows [Start] button.
2. Click [Windows System].
3. Click [Control Panel].
4. Select [Category] at "View by:".
5. Click [Network and Internet].
6. Click [Internet Options].
7. Click the [Advanced] tab in the "Internet Properties" dialog box.
8. Check "Use TLS 1.0", "Use TLS 1.1", or "Use TLS 1.2" as appropriate, and then click [OK].
9. Click [X] at the upper right end of the "Network and Internet" screen.
On Windows 11
1. Click the Windows [Start] button.
2. Click [All apps].
3. Click [Windows Tools].
4. Double-click [Control Panel].
5. Select [Category] at "View by:".
6. Click [Network and Internet].
7. Click [Internet Options].
8. Click the [Advanced] tab in the "Internet Properties" dialog box.
9. Check "Use TLS 1.0", "Use TLS 1.1", or "Use TLS 1.2" as appropriate, and then click [OK].
10. Click [X] at the upper right end of the "Network and Internet" screen.
When the firmware or application update is complete, please revert the internet options settings to the right ones.
Fighting an older machine to get it onto a modern network? That is usually where the real cost sits. Every Ricoh we sell is firmware-updated in-house before it ships, so scan-to-email and drivers work on day one — and every one carries between 100 and 15,000 lifetime copies, with a printed counter page showing that meter next to its serial number. Browse current inventory, or call 714-696-6082 and we'll tell you first whether the machine you have is worth keeping. Ricoh techs since 1984, Santa Ana since 1991.
