Troubleshooting Error Code SC681 on Ricoh Copiers - Toner Error

by Copier Guru on May 27, 2023

If you're experiencing intermittent 681 error codes on your RICOH MPC5503 copier or any Ricoh copier, this blog post will provide the necessary information to identify the corresponding toner colors associated with these codes. The manual defines these codes as "device errors" but lacks a reference chart specifying the color mappings for codes 01 to 39. This absence can make troubleshooting a challenging task.

To shed light on the color-to-code correlation, refer to the following breakdown:

  • SC 681-01, 06, 11, 16, 21, 26, 31, 36: K (Black Toner Problem)
  • SC 681-02, 07, 12, 17, 22, 27, 32, 37: M (Magenta Toner Problem)
  • SC 681-03, 08, 13, 18, 23, 28, 33, 38: C (Cyan Toner Problem)
  • SC 681-04, 09, 14, 19, 24, 29, 34, 39: Y (Yellow Toner Problem)

Alternatively, you can perform a toner replacement procedure to identify the specific toner causing the error. 

1. Remove the problem toner and clean the green chip on that toner bottle.

2. Insert the toner back into the copier and twist it left and right so it makes a good contact with the toner reader on the back of the copier. .

3. Turn Off and On the copier.

If this is not working start by removing all four toners, then power on the copier and add one toner at a time until the error code reoccurs. This method allows you to pinpoint the problematic toner accurately.

Understanding the color associations and employing the toner replacement technique can efficiently troubleshoot and resolve the intermittent 681 error codes on your RICOH MP C5503 copier.

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Savin MP C5503 - error code sc681
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Ricoh MP C3004 - error code sc681
Ricoh MP C3004ex - error code sc681
Ricoh MP C3503 - error code sc681
Ricoh MP C3504 - error code sc681
Lanier MP C3003 - error code sc681

Lanier MP C3004 - error code sc681
Lanier MP C3004ex - error code sc681
Lanier MP C3503 - error code sc681
Lanier MP C3504 - error code sc681
Savin MP C3003 - error code sc681
Savin MP C3004 - error code sc681

Savin MP C3004ex - error code sc681
Savin MP C3503 - error code sc681
Savin MP C3504 - error code sc681
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